Delivery

 

• As your safety is our utmost priority, we do not have cash on delivery option available, to provide a safe and contactless experience.

• The delivery timelines will be following the lock-down status and courier serviceability in the respective cities/states/countries.

• Please be patient with delays on deliveries as the present scenario has been a tough opponent to us all and we strive to get your clothes in pristine and mint condition.

• All the deliveries will be executed as per your order and will take 1 to 3 weeks for delivery within India.

• All deliveries abroad India will be as per the time given by the shipping services.

Shipping 

• We aim for the best experience not only in providing you with a custom-made tailored fit but also in delivering you the exquisite dresses with the best shipping/courier to your location.

• Shipping charges within India are completely borne by us.

• Shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.

• For more information or details, feel free to reach us at 2020@mulachi.com or Contact us at +91 6239545039

 

Returns

  

• We do not accept returns as we make sure that our garments are in pristine condition, tailored and handcrafted for you.

• Once an order is placed adhering to the terms and conditions, we do not accept any exchanges.

• Your satisfaction is our foremost goal, thus we would be happily assisting you in case of alterations if any.

• For any queries, feel free to reach us at 2020@mulachi.com or contact us at: +91 6239545039

 

Taxes and Duties 

 

• For Indian Customers: Product Prices displayed are inclusive of all taxes and duties.

• For International Customers: Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival. 

• For any further information, you may refer to our ‘Terms and Conditions’.

Important Information

We have always believed in creating a luxurious and blissful shopping experience right from the moment you set your eyes on our vibrant and soulful range of garments. Since the arrival of the pandemic, we are more keen on providing a secure, reliable and safe shopping experience with all the parameters and precautions at their highest level, right from our dedicated and hard-working employees to you, our precious customers. If there are any delays in our shipping processes, please bear with us as we have your safety as our primal concern.
In any case, feel free to drop us a mail at: 2020@mulachi.com or contact: +91 62395454039.

We would love to hear about your experience or suggestions.